Frequently Asked Questions

Moving Made Simple: Answers to Your Most Common Questions

  • Pricing depends on several factors: the size of your home, the level of service you need (such as packing or handling specialty items), and whether your move is local or long-distance. At The Other Side Movers, we take the guesswork out of moving costs by offering an all-inclusive hourly rate. That means no hidden fees and no surprise charges.

    Our flat rate covers everything from the labor to basic equipment, and basic materials. Whether you're moving a studio apartment or a large family home, we tailor your estimate to reflect exactly what your move entails. For the most accurate pricing, head over to our Free Estimate page and give us some basic details about your move.

    Let us take the stress out of moving with pricing that’s clear, fair, and reliable.

  • Absolutely! There are a bunch of reasons it makes sense to hire The Other Side Movers. Here are just a few:

    1. Saves Time and Energy

    The Other Side Movers are FAST. What might take you a full day (or weekend) can often be done in just a few hours by our experienced team. We know how to pack, load, and transport quickly and safely.

    2. Avoids Injury and Damage

    Moving heavy furniture, navigating tight stairways, and lifting awkward boxes can easily result in injuries or damage to your belongings. We have the tools, equipment, and training to handle it all safely.

    3. Protects Your Belongings

    Our crews are highly trained and fully accountable. We handle your belongings with the care and respect they deserve. For added peace of mind, we offer Full Value Protection as an optional coverage meaning that any items that are lost or damaged during your move will be repaired, replaced, or reimbursed. We take that responsibility seriously.

    4. Reduces Stress

    Moving is one of the most stressful experiences in life, but it doesn’t have to be. We take the pressure off by handling the logistics, heavy lifting, and transportation with professionalism and care. What’s more, our crews bring a positive attitude and genuine purpose to every job, often turning what feels overwhelming into an enjoyable and uplifting experience.

    5. It Can Actually Be Cost-Effective

    When you factor in truck rental, fuel, equipment, packing supplies, and the value of your own time, the cost of a DIY move can add up fast. We can do it cheaper because we have the right equipment and know how to use it. 

    6. We Are Organized and Experienced

    Our movers know how to load a truck strategically, wrap and secure delicate items, and coordinate timing. That means fewer trips, no last-minute surprises, and a smoother process from start to finish.

    7. Specialty Items Are No Problem

    Need to move a piano, large safe, or valuable artwork? Our team has the experience and specialized equipment to handle these delicate and heavy items safely, eliminating the risks you would face on your own.


  • To streamline the process:

    1. Declutter and sort before packing.

    2. Label boxes by room and contents.

    3. Secure fragile items in their original packaging or bubble wrap.

    4. Share an inventory list and highlight special items (like pianos or antiques).

    5. Leave heavier, non‑fragile items for movers.

    Our Packing Services page details how we handle labeling, fragile items, and room-by-room packing

  • Measure the length and width of the room in feet.

    1. Multiply them: length × width = square footage.

      • Example: 12 ft × 10 ft = 120 sq ft.

    2. For L-shaped or irregular spaces, divide into rectangles, calculate each area, then add.

    This helps us recommend the right number of movers, boxes, and truck space.

  • 1. Exceptional Service

    The Other Side Movers consistently deliver top-tier moving services. Our crews are known for being punctual, professional, efficient, and careful with your belongings, treating each move with precision and respect.

    2. Mission-Driven Purpose

    What sets The Other Side Movers apart is the purpose behind our work. Your moving crew is made up of individuals rebuilding their lives through integrity, accountability, and hard work. Every move supports that transformation. When you hire us, you’re getting more than a moving service—you’re part of a story of real change.

    3. Award-Winning Reputation

    We have earned Best Moving Company 2025 from Westword and maintain stellar reviews across multiple platforms for our excellence in customer service and ethical business practices. Many customers say it’s the best moving experience they’ve ever had. See for yourself: Google, Yelp, Reddit, Thumbtack

    4. Integrity and Accountability

    Our crews are trained not only in logistics, but in character. Every job is handled with integrity and backed by the accountability of a community dedicated to personal transformation.

    5. You Make a Difference

    Your move helps fund The Other Side Academy, a life skills training school that costs taxpayers nothing but saves lives every day. Choosing them is a direct investment in positive change.

    Explore real success stories on our Home page or meet Our Team behind the service.

  • We understand plans change. To cancel or reschedule with minimal cost, notify us at least 48 hours before your move date. Shorter notice may incur a small fee.

  • Tipping is appreciated, not required. As a guideline:

    • $20–$40 per mover for a half or full day

    • 10–20% of the total move cost for an exceptional full-day move

    Show your gratitude for extra care or help with tricky setups by tipping in cash or via digital payment.